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Domino is looking for a D2C Coordinator to join our D2C team. This is a full-time role based in the London office.  The candidate will report to the D2C Manager and work across all D2C campaigns.

We are seeking an enthusiastic and self-motivated individual with strong communication skills who enjoys multi-tasking, organisation and working in a very busy environment.   Familiarity with Domino and its artists would be an asset. The role will suit someone who has existing retail or mail order experience/warehouse experience. 

Please read the job description below and send a covering letter stating how you meet the requirements along with your CV to before 5pm on Friday 3rd August, 2018. Please also state your salary requirements. 

Key responsibilities include:

  • Supplying in depth customer service and support
  • Processing and packing of all orders and organising the daily dispatch
  • Assist the D2C Manager on all campaign setups including project managing the marketing activity around launches and on-going campaigns
  • Assist the D2C Manager create and deliver set up assets, with social media, emails and website as well as developing templates for D2C newsletters
  • Assist the D2C Manager to compile all key data for D2C monthly reporting
  • Assist the D2C Manager on catalogue pricing monitoring
  • Work with the D2C Manager to develop D2C Dom Mart exclusives
  • Maintaining catalogue and stock levels and to evaluate sales trends
  • Report on campaigns and recommend improvements based on those findings
  • Provide general admin duties for the D2Cteam
  • Provide assistance to the Warehouse Manager to ensure the smooth overall running of the warehouse
  • You will be responsible for maintaining the Domino stock archive 

Desired skills and experience:

  • Two years of experience in customer services within E-Commerce in music or a related field
  • An understanding of the digital and physical supply chain
  • Excellent organisational and administrative skills
  • Impeccable attention to detail
  • A professional manner with superior communication skills (written and verbal)
  • Strong computer competencies in the Microsoft package
  • An ability to manage multiple projects simultaneously
  • Ability to work to deadline and work under pressure
  • Able to build and maintain working relationships with a wide range of people and remain diplomatic and tactful in all dealings
  • Works collaboratively with others and is open and trustworthy
  • Responds calmly to pressure and challenge
  • Basic HTML, and web development experience is desirable but not essential